Please read these Terms and Conditions carefully before using this website.
These terms and conditions apply to all website transactions. Please read them carefully before you place any order with Revolution.
By using the website you agree in full to the terms and conditions contained herein and furthermore this shall constitute a binding agreement between you and Revolution.
We reserve the right to alter or amend these terms and conditions at any time without prior notification.
We reserve the right to alter, amend or discontinue products.
All content of this website including but not limited to logos, graphics, photography, video clips, audio clips, text, design and software are the property of Revolution and are protected by UK copyright laws.
Permission is given for you to electronically copy or print hard copies of this website for the sole purpose of placing an order with Revolution.
You may not use the Revolution trademarks or the trademarks of any third party without the prior written permission of Revolution or the third parties, which own the trademarks.
Revolution has taken great care in compiling this website. Revolution, its directors and employees and other company representatives will not be held liable for damages (directly or indirectly) arising from or in connection with the use of this website. Additionally, although every effort has been made to provide accuracy and keep the site free from defects, viruses and other harmful elements, Revolution will not be deemed liable in the event of such occurrences.
If you are under 18 years of age you must receive the consent of a parent or guardian before you can purchase from this website, send any information to this website, e-mail this website or request any information in digital format or as hard copy.
Delivery services offered are Next Working Day Delivery and Saturday Delivery. Next Working Day Delivery is offered for orders placed which are confirmed as received with an authorised credit or debit card before 3pm from Monday to Thursday (excluding Bank Holiday Mondays) of each week.
If the order has been placed and authorised before 3pm on a weekday the order will be processed on the same day and sent out for delivery on the following day.
We do not process orders over the weekend and only process orders on Fridays for customers who have selected Saturday delivery. Any Next Working Day orders received after 3pm on a Thursday will only be processed on Monday (except when the Monday is a Bank Holiday) and will be delivered on Tuesday. This also applies to orders placed on the website on Friday, Saturday and Sunday of a normal working week. We will do our best to process all these orders on a Monday for delivery on Tuesday.
Upon dispatch of the order the risk of loss, damage or breakage is passed to the customer. Ownership of the goods passes to the customer when payment has been made for the full amount to Revolution.
We endeavour to deliver goods on the day specified, but do not guarantee that delivery will take place on that day. We do not accept liability for delayed orders.
For delivery addresses which rely on ferry services to deliver goods, there is the prospect that services will be delayed or cancelled.
There are certain locations in the UK where we are unlikely or unable to deliver Next Working Day.
We will endeavour to deliver your items to the address specified. If items are returned to head office, we will contact you to make arrangements for you to collect your item.
There may be delivery restrictions on some of our products, which we have dispatched directly from suppliers. These products are mainly heavy and bulky goods which our suppliers will not send to certain destinations. Where these restrictions apply it will be stated clearly in the product text. There may be a surcharge for delivery of goods to certain locations due to their remoteness or difficulty in accessing. To find out whether we deliver to your chosen delivery address and how much the product will cost to deliver to this location call our Team on 0161 330 3876 and they will be happy to quote you a price for delivery.
We do not process orders when the Bank Holiday falls on a Friday, such as Good Friday, or when Christmas Day or Boxing Day land on a Friday. Orders placed on the Thursday and Friday of such weeks will not be picked until the next working day. If the next working day is Monday then orders placed between 3.01pm on Thursday through until 3pm on Monday would be processed as far as possible on the Monday and delivered on the Tuesday. If a high number of orders were received over the weekend it is possible that some would not be processed until Tuesday. These orders would be delivered on Wednesday. In the event of the Monday being a Bank Holiday orders received after 3pm on the previous Thursday will be processed on the following Tuesday and will be delivered on the Wednesday. There will be no Saturday deliveries. Delivery is defined as having taken place when the goods are delivered to the selected delivery address.
If a customer decides to return goods to Revolution due to them being damaged, faulty or unsuitable because they are the wrong size, they must be returned within 28 days of the customer originally receiving them.
If a customer returns goods because they decide that they no longer want them they must be returned within 7 days of receiving them if they wish to be refunded for the goods. Unwanted goods returned to us later than 7 days after receiving them will be credited by issuing gift vouchers to the purchase value of the goods. Returned goods must be in an unused/unworn condition, with the original packaging and with the delivery docket as proof of purchase.
If the goods have been purchased as part of a special offer or package (for example ‘buy 3 items for the price of 2’) the entire contents of the offer or package must be returned. When returning goods which consist of a number of separate components, all the components which were present when the goods were received must be returned to us.
If you wish to return goods purchased from the online store for replacement or refund they must be sent via a service which is trackable and traceable. Ensuring that the returned goods reach us without damage is the responsibility of the customer.
Gift cards are classed as cash and are therefore non refundable, please see point 11 below.
Goods must be addressed to:
Revolution Vodka Shop Returns,
Inventive Leisure Ltd,
21 Old Street,
Ashton Under Lyne,
Note that postage for returning goods to us will not be refunded if the goods are unwanted or because the wrong size has been ordered. If we are responsible for an error in sending out goods other than those ordered we will be happy to refund the cost of returning the goods to us provided it does not exceed the delivery fee which we charged to you for original delivery.
Goods which are returned to us as damaged or faulty will be examined by our staff and a decision will be made by them whether a fault or damage to the goods does exist. If they decide that there is a fault or damage you will be offered the opportunity to exchange the goods or receive a refund. Any returned goods deemed to be faulty will be eligible for a refund of your return postage costs provided that they do not exceed the cost incurred in sending the goods to you.
If goods are found not to be faulty we will return them to you at your expense. If you have any queries about returns procedure, please call our Revolution Vodka Shop team on 0161 330 3876.
Please note that all goods returned to us by post must be sent using a method of postage which provides a tracking number so that goods are traceable. Ensuring that the returned goods reach us without damage is the responsibility of the customer. Certain items cannot be returned for hygiene reasons once used.
Acceptance of your order is confirmed when your method of payment has been cleared by our fraud checkers and not on receipt of credit or debit card details. We reserve the right to refuse any orders for any reason.
A confirmation email as a means of order acceptance will be sent to you once your order has been accepted. Our customer services team will deal with any queries or anomalies with your order. Payment is taken from your account when the order is confirmed as picked ready for dispatch.
We endeavour to ensure that the website images closely reflect the true colour and designs of products, but we accept no liability for any variations to the actual product. Specifications may also vary.
Revolution is committed to complying with the Data Protection Act 1998.
Registration is not required when you order products. However, when you place an order you will be asked to provide certain information about yourself such as your name, address, details of your payment card, telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.
Your information can be collected in one of two ways; either directly from you when you register with us or from a third party such as credit reference agencies (for example to assess your credit rating).
Any additional information we collect will only be with your permission and any communications we undertake will only be with your permission.
We may use certain information about your use of our website to help analyse and improve the website experience for you.
Revolution takes its security of data very seriously and will investigate any known security breaches.
Prices published are for online products only.
Revolution reserves the right to change promotional offers and prices without any prior notice and to remove or amend available products at any time. We endeavour to ensure accurate and correct information is displayed for each product. Upon notification of any errors we will investigate and amend information. We are not obliged to supply any incorrectly priced products.
Prices are displayed in Pounds Sterling. Prices include the prevailing rate of VAT.
Additional charges are calculated and added for delivery options and will be explicitly displayed on the order total and any order confirmation.
Prices quoted on the website are inclusive of VAT where it is applicable. If you reside in a location which is VAT free such as the Channel Islands it will be your responsibility to claim back the VAT which you pay. The delivery docket which you receive with your order displays the amount of VAT which you have paid and you can use this docket to reclaim the VAT.
The laws of England and Wales exclusively govern all of our terms and conditions and the jurisdiction of these laws shall apply. Access to the website outside of this geographical domain is undertaken at the individuals own risk and Revolution does not accept liability.